Technical support for EVS equipment
We provide specialist technical support for EVS servers and equipment, from fault diagnosis and configuration issues to maintenance, repair and component replacement.
We also work with older, discontinued or out-of-support systems, assessing each case to find a technically viable solution and extend the equipment’s service life whenever possible.
Diagnostics and support for EVS equipment
We analyse each issue to understand its cause before determining whether the equipment requires repair, configuration adjustments, component replacement or maintenance.
Our experience with EVS servers and broadcast hardware allows us to analyse each issue based on how the equipment actually works, not just on the symptoms it presents.
We also work with generations of hardware that have been in service for years and for which technical support, repair services or compatible spare parts can be difficult to find.
Identify faults
We identify the source of the fault and the systems or components involved.
Review configurations
We check settings, connections and integration within the broadcast environment.
Assess the equipment
We assess its technical condition and its ability to remain in service.
Define the required intervention
We assess whether repair, component replacement or refurbishment is the most suitable option.
Review maintenance needs
We identify maintenance requirements and possible preventive actions.
Resolve technical queries
Advice on EVS servers, compatibility, spare parts and operation.
Software Errors in EVS Equipment
In addition to hardware failures, many EVS systems experience software-related errors: startup messages, storage alerts, licensing issues, or problems with server connections. We can identify and resolve these types of issues, restoring the equipment to stable operation.
Our strength lies in our expertise.
We do not treat EVS equipment as generic electronic repairs, but rather as professional systems that play a critical role in broadcast production. We review each case individually, seek viable technical solutions, and prioritize the customer’s operational continuity.
01
Individual review
Each case is analyzed individually to understand the actual problem.
02
Feasible solutions
We propose realistic and sustainable technical solutions.
03
Business Continuity
The goal is to reduce downtime and maintain production.
Do you have an issue with EVS equipment?
Tell us which equipment is affected, what symptoms it is showing and any information you have about the issue. We will review the case and explain how we can help.